Managing customer and learner journeys required a balance of automation and personalization. Gainsight enabled this company to scale communication while maintaining meaningful engagement.
We could see by the Magic Quadrant that Gainsight is covering all our business needs, not just customer success, but across different teams as well.
Real-time, Al-powered customer engagement insights across all conversations.
Drive retention and expansion with the industry’s leading Customer Success platform.
Improve user adoption with in-app engagements and meaningful product analytics.
Give your customers a single hub for anytime, anywhere self-service.
Scale onboarding, boost adoption, and monetize customer education.
Digitize customer onboarding and training with on-demand education.