Turn learning into retention & revenue
Make training accessible, engaging, and valuable—whether for customers, employees, or partners.
Shift from static courses to in the moment learning that sticks
People don’t stick with what they don’t understand. Training isn’t optional—it’s the foundation for confidence, success, and long-term loyalty. The right learning experience reduces frustration, minimizes support issues, and keeps users coming back.
Learning that clicks
Make learning an experience—not an obligation.
- Launch a branded academy that feels like a natural extension of your product (SSO login, custom themes, and all).
- Give customers training that fits their needs—on-demand courses, live instructor-led sessions, and in the moment learning.
- Turn learners into experts with certifications that boost confidence, build community, and drive deeper product engagement.
Since implementing Skilljar, we’ve been able to realize a more scalable model of training. Skilljar helped us reach exponentially more customers, ultimately impacting overall revenue retention.
Ashley Matukewicz
Associate Manager, Learning & Development, Paycor
Training that pays for itself
Make education a profit center.
- Sell training just like your product—monetize courses with subscriptions, credits, or à la carte purchases.
- Choose a pricing model that works for your business from credits to subscriptions.
- Syndicate content into the LMS systems your customers already use, removing barriers to access.
Education that fuels success
Use training insights to enhance learning, support, and business outcomes.
- Pull training data directly into Gainsight health scores, trigger alerts for incomplete courses, and track completion status by account to stay ahead of churn.
- Tie education to revenue with dashboards that connect course activity to retention, product adoption, and expansion—all inside Salesforce.
- Integrate with 80+ other tools to embed training insights across your entire tech stack.
Education and Community, unified
Bring learning and peer connection into one place—so your users spend less time navigating and more time moving forward.
- With one destination, your users move between courses and discussions without switching tools or losing context.
- Surface training content directly inside your Community, alongside the discussions and peers that make it stick.
- One search pulls answers from your Academy and Community—so your users stop wondering where to look.
Integrating Skilljar with Gainsight Customer Communities has transformed how Cognite’s customers learn about our platform and engage with our team. Instead of a disconnected training portal, we now surface targeted Skilljar courses, certifications, and onboarding paths directly in the community, so customers discover the right content in the flow of asking questions, exploring product best practices, and connecting with peers.
Since launch, we’ve seen higher course enrollments, stronger community engagement, and more self-service case deflection.
Training that proves its worth.
Transform education from cost center to strategic asset. Tie customer training to product adoption, reduced support costs, and boosted retention rates.
Integrate Skilljar with Gainsight Customer Communities
Unlock customer loyalty with every lesson
