The State of Education In The Customer Journey Benchmark Survey

Customer education is evolving into a critical piece of the customer success puzzle. Whether it’s onboarding, adoption, or retention, how and when you educate your customers impacts their success—and yours.

Please take 5 minutes to help us shape the future of customer education by sharing insights into how organizations like yours deliver, measure, and scale education programs to empower your customers.

We can’t wait to share the results with you!

A smiling woman with a tablet is immersed in customer education, surrounded by a flowchart illustrating a new learner path. The chart displays steps: "Course 01 Complete," "Post to Custom Object," and "Store in Custom Record," all set against a green and white color scheme.