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Discover How CS Leaders Are Adapting: 2024 CS Index Survey

Take this annual survey for definitive insights into the State of Customer Success.

Start the Survey
A woman in a pink blazer smiles at her phone, immersed in digital dashboards showcasing graphs and data from the CS Index. Insets reveal a woman with a laptop and a man smiling, all connected by circular design elements representing the new benchmarking tool.

Adaptability has been a key theme for Customer Success programs the last few years. Help influence and inform industry strategy as we tackle today’s CS needs by participating in our CS Index survey. We’ll share the findings to help inform how your team can navigate current market challenges, find opportunities to leverage AI, and make crucial decisions for the future.

A woman in a yellow and black striped sweater and glasses uses a laptop. Behind her are charts on the "Impact of Change in" and CSM compensation. A ratings graphic with stars, highlighting the 2023 CS Index Benchmarking Tool, is overlaid on the image.
A smiling woman in glasses and a yellow sweater stands before a pink backdrop, with a blue and yellow pie chart displaying 52% and 48%, suggesting insights from the latest CS Index. To the left, a smaller image of a man in a purple hoodie complements this visual snapshot.

Why Participate:

  • Understand Industry Trends: Learn how other Customer Success leaders are responding to today’s market dynamics.
  • Benchmark Your Strategies: See where your organization stands and identify areas for improvement.
  • Exclusive Report: Receive a complimentary copy of the final executive report with in-depth findings and actionable insights.

Join your peers in providing a clear picture of our industry. Fill out the survey now and get valuable insights to help guide your strategies for the coming year.

Start the Survey