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Customer Success Software

Provide a Clear Path to your Customer’s Success

Capture customer goals, correlate activity to outcomes, and ensure end-to-end value realization.

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A cheerful person holds a laptop with graphs and charts in the background. Various digital icons and text boxes about customer goals, revenue optimization, and plans surround them, depicting a business and planning theme.

Trusted By Leading Customer Success Teams Worldwide

A smiling man points at a data management dashboard focused on revenue optimization, surrounded by colorful task cards labeled "Expansion" and "Create CTA." Two smaller images of people are beside him. The interface highlights "Customer Goals" and offers task updates.

Reach value, faster

Guide your customers towards their desired outcomes

  • Develop strong relationships by capturing customer goals, tracking activity and sharing progress toward achievements
  • Use triggered CTAs to keep your customers on the right path to value
  • Create templates that make value realization consistent and repeatable for every customer

Get Strategic on Customer Expansion

Use prescriptive account plans to make expansion a reality

  • Trigger success plans at important lifecycle milestones to keep customers value realization in motion
  • Develop AI-powered playbooks and best practices that optimize your customer’s progress towards their goals
  • Extend team efforts by coordinating the right action for key workflows across multi-channel engagements
A woman smiles at her phone with a digital dashboard in the background, showcasing task lists and progress charts. A robot figure and a man symbolize technology and teamwork, driving SEO for better revenue optimization. Progress indicators are labeled "Active" and "Completed 27%.
A woman smiles while looking at a screen displaying a timeline and graphs labeled "Success Snapshots." In a circular inset above, a man with glasses gestures enthusiastically, showcasing his insights into revenue optimization.

Showcase your Customers’ Achievements

Demonstrate how your efforts translate into results

  • Create visibility and alignment for both leadership and customers with centralized views to help realize value
  • Empower CSMs to quickly and easily create business review presentations at scale with Success Snapshots
  • Improve retention and increase expansion opportunities by showcasing achieved customer goals and value delivered

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"Part of the implementation team for GS and rolled it out to CSM team"