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Unleash the Power of AI

Turn customer data into genius that drives company-wide customer success

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Screenshot of a Gainsight dashboard showcasing powerful data visualizations, including an AI-driven Topics Explorer with circles, a Renewal Forecast bar chart, and two insightful status update posts in a timeline on the right side.

Generative AI is Here

Experience the Future of Customer Success

  • Skip mundane and time consuming note taking with AI-powered Meeting Assist, instantly summarizing customer calls, identifying risks, and recommending Tasks
  • Surface key opinions, identify themes, and dive deeper into positive and negative customer sentiment with Takeaways
  • Get a quick look at your customer’s key data points, including renewal insights, strategic priorities, key projects and more with Customer Cheat Sheet

Accelerate Team Efficiency

Raise the Bar for Your Teams and Your Customers

  • Save teams hours of time aggregating and summarizing customer information with generative AI capabilities
  • Better identify gaps in user needs, adoption, and early churn risks through intelligent monitoring and alerts
  • Leverage AI-generated recommendations to kickstart CS motions and better drive customer outcomes

More Effective AI Outputs

Better Intelligence = Better Results

  • Generate more granular and accurate retention, adoption and expansion forecasts with comprehensive data across the Gainsight suite of solutions
  • Deliver more accurate insights through AI-optimized data inputs that drive meaningful improvements to customer experiences
  • Focus on the future with generative AI solutions designed to address growing needs of CS teams to scale impact and more closely drive NRR

Experience You Can Trust

Recognized Leader in AI since 2021

  • Realize meaningful value from AI using Gainsight’s leading Horizon AI capabilities, continually refined since 2021
  • Experience simplicity with streamlined, intuitive AI interfaces that make it easy to deliver actionable insights
  • Engage with the only CS vendor listed as a leader in Vendr’s 2023 SaaS Trends Report ranked alongside Google, Salesforce, Adobe, and others

Effort-Free Excellence

Trusted Quality, No Compromise

Gain the value of industry leading artificial intelligence without sacrificing quality, security or leadership.

Gainsight G2 Badges Spring 2024: Leader - Enterprise; Leader - Mid-Market; Users Most Likely To Recommend - Small Business

World Class Security

Secure your data and protect your customers with a trusted AI technology partner who meets critical security and technology standards

Customer and User Obsessed

Empower your users to build more human connections with AI capabilities focused on raising the bar for customer-facing teams with new efficiencies

Proven Leadership

Leverage Gainsight’s years of industry leadership, expert insights and best practices to deliver meaningful AI contributions

See Gainsight in Action!

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