Healthcare is all About Successful Outcomes
Keep your customers healthy with the top-rated, HIPAA compliant platform for customer success, product experience, and community.
A Few Of Our Successful Healthcare Customers
Healthcare Specialization Meets World-Class Technology
Work with our dedicated healthcare team with decades of experience helping organizations like yours.
Digital Health & Wellness
Telehealth
Electronic Medical Records
Health Insurance
Connected Medical Devices
Revenue Cycle Management
Insights
Practice proactive, preventative customer care
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Monitor customer health and proactively diagnose customer risks and opportunities
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Standardize CS workflows to save time and operationalize best practices
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Deliver personalized customer experiences blending human, digital and community engagements
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Model complex customer relationships to drive success for every product, division or business unit
Engagement
Monitor product adoption and jumpstart usage
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Collect product, feature adoption and usage data for each of your end-users and personas (e.g., patients, clinicians)
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Analyze trends to understand what features and workflows drive customer retention, growth and satisfaction
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Drive usage and guide customers to value with interactive product engagements
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Collect end-user feedback through surveys presented directly within your product
With Gainsight, we’re able to operationalize our customer success processes and keep focus on the success of our customers.
Healthcare Resources
The COVID-19 pandemic is fundamentally changing how we practice and experience healthcare in the United States and digital health platforms, like yours, are at the…
As providers of HealthIT and Digital Health services, your solutions provide workflows, data, and deep analytics to enable patients and clients to answer questions such…
In an industry where communication is critical, how do you make sure the right message reaches the right patients, providers, and non-clinical staff? Over the…
The healthcare industry is in the middle of a digital transformation. As more healthcare organizations move away from on-prem software to subscription models, companies are…
To our Customer Success and Product professionals in HealthIT and Healthcare communities, we’re so thankful for everything you are doing to keep us all informed,…
While we face the challenges of the new normal ushered in as a result of this pandemic—record job losses, global shelter-in-place policies, and a fractured…
