Resources
Ideas to Inspire Your Next Big Win
The State of AI In Customer Success, 2024 Report
Get insights from 175 companies on the pivotal role AI plays in transforming how they engage with their customers.
Gartner® Market Guide for B2B Customer Community Platforms
Learn why sustained, digital customer engagement and education are critical for subscription-based business models.
The Business Case for Digital Customer Education
In a world where traditional training methods fall short, digital customer education emerges as the ultimate solution.
In episode 5 of the Gainsight Gamechanger Podcast, Adam Joseph, Director of Customer Success, EMEA at Gainsight sits down with David Chernick, CEO and Founder…
Check It Out
In episode 4 of the Gainsight Gamechanger Podcast, Adam Joseph, Director of Customer Success, EMEA at Gainsight sits down with Rick Adams (CEO and Founder…
Check It Out
In episode 3 of the Gainsight Gamechanger Podcast, Adam Joseph, Director of Customer Success, EMEA at Gainsight sits down with Matt Myszkowski (VP EMEA Customer…
Check It Out
In episode 2 of the Gainsight Gamechanger Podcast, Adam Joseph, Director of Customer Success, EMEA at Gainsight sits down with Elise Meijer, Senior Customer Success…
Check It Out
In episode 1 of the Gainsight Gamechanger Podcast, Adam Joseph, Director of Customer Success, EMEA at Gainsight sits down with Jonathan Corrie, Co-Founder & CEO…
Check It Out
Watch our two-minute product demos and learn how to retain and grow your customers at scale.
Check It Out
Looking to select the right Product Experience platform between Gainsight PX or Pendo? We’ll help you cover all of your bases for research. The following…
Check It Out
Gainsight CEO, Nick Mehta, and former COO, Allison Pickens, introduce The Customer Success Economy: Why Every Aspect of Your Business Model Needs a Paradigm Shift…
Check It Out
When you think about customer success, the simplest possible unit you can reduce it to is one customer, one vendor. One product, one relationship. It’s…
Check It Out
Revenue. It’s the bottom line for any business. But in the new economy, it’s not enough to build a company on one-time transactions. Today’s customers…
Check It Out
A comprehensive guide for Product leaders. Look around you. How many people are on their computer? Their cell phone? We’re surrounded by digital experiences, both…
Check It Out
Can’t get enough of Gainsight Pulse? Check out the recorded keynotes and sessions from our past conferences.
Check It Out
Nearly 70 percent of companies with customer success (CS) programs increased customer retention, while 91 percent of companies without a CS programs believe their customers…
Check It Out
