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Check it OutPulse is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.
Check it OutCreate a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.
Check it OutPulse is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.
Check it OutGet insights from 175 companies on the pivotal role AI plays in transforming how they engage with their customers.
Learn why sustained, digital customer engagement and education are critical for subscription-based business models.
In a world where traditional training methods fall short, digital customer education emerges as the ultimate solution.
2023 Gartner Market Guide for Customer Success Management Platforms has recognized ten vendors as Representative Vendors. In this report, Gartner states that “CSM programs have…
Check It OutSay goodbye to endless PDFs and time-consuming one-to-one sessions. Welcome to a new era of learning, where convenience meets effectiveness. Discover the transformative impact of…
Check It OutDiscover the latest insights and benchmarks on the state of Customer Success in 2023 with Gainsight’s annual Customer Success Index. Gainsight in partnership with Benchmarkit…
Check It OutLearn how companies compensate and define different roles and scopes of work within CS.
Check It OutCompare community management software with real customer reviews. As businesses think about efficiency, digital strategies become a cornerstone for doing more with less. This resource…
Check It OutLevel up your Digital CS in three steps: Personalized, Proactive, and Predictive Often referred to as tech-touch, scaled, or one-to-many Customer Success, Digital Customer Success is defining…
Check It OutUnleash the power of human-first Digital Customer Success (Digital CS). If you’re a savvy CS leader, you know that a truly powerful Digital CS strategy,…
Check It OutBased on 900+ reviews, Gainsight is the leader in customer success software. In today’s economy, your time is more important than ever. When comparing customer…
Check It OutNow available from Gainsight, in partnership with RevOps Squared: The Evolution of Customer Success Report. It’s official: Customer Success (CS) is firmly established at the…
Check It OutNow available from Gainsight, in partnership with RevOps Squared: The Evolution of Customer Success Report! It’s official: Customer Success (CS) is firmly established at the…
Check It OutHow to Scale a Digital CS Strategy in Three Stages To build a future-proof business, SaaS organizations need to double down on their most durable…
Check It OutBuilding a Successful Digital-Led CS Program With the recent economic uncertainty, B2B businesses have accelerated their digitization efforts. SaaS companies have become more focused on…
Check It OutKellie Capote, CCO of Gainsight, Unpacks Her Data-Driven Model to Optimize Deployment, Engagement, Adoption, and ROI for Customers The work of Post-Sales and Customer Success…
Check It Out2024 Gartner® Market Guide for B2B Customer Community Platforms has recognized 8 vendors as Representative Vendors. In this report, Gartner states, "Community management is an…
Check It OutMeet the Customer Success (CS) team model that’s making a splash in the world of digital CS. For nearly a decade, CS has been built…
Check It OutKarl Mosgofian, Your Friendly Neighborhood CIO of Gainsight, spills his secrets on how to talk to CIOs about tech spend. SaaS companies everywhere are taking…
Check It OutSomething companies struggle with most is delivering consistent experiences from customer to customer. Often times, companies find themselves simply checking boxes on their engagements without…
Check It OutCrafting a scalable customer journey for your CS program requires email communications that will help drive your digital-led strategy. We partnered with Growth Molecules™ to create a…
Check It OutHow to Proactively Drive Exceptional Product Experiences in Challenging Times Every experience with your product is an opportunity for your users to churn—or embark on…
Check It OutLearn how nCloud delivered more than 500 Gainsight implementations, helping them get up to speed quickly with Gainsight Essentials.
Check It OutDigital-Led Strategies to Drive Value for Every Customer at Every Opportunity As the SaaS market enters a new phase, leaders are looking for ways to…
Check It OutLead your organization’s shift to product-led growth (PLG) According to findings from The Product-Led Growth Index 2022, 42% of companies who are not using PLG…
Check It OutOn the road of creating a sustainable, scalable business, Gainsight helps organizations smooth out the twists, turns and bumps. Whether you're just getting started with…
Check It OutUnlock the Power of CS to Connect the Entire Enterprise Around a Seamless Customer Experience Customer success is a department, but it’s also an ethos.…
Check It OutAs CFOs look towards more conservative budgets, Customer Success (CS) leaders want to make sure they secure adequate funding for their teams. So, what can…
Check It OutTrade Good for Great With Two-Way Players in Sales and CS In Sales and CS, two-way players elevate the game. At Pulse 2022 in San…
Check It OutCompanies need a consistent way to identify, visualize, and quantify the health of their customer base. It is important to keep a close eye in…
Check It OutNew research from Harvard Business Review Analytic Services Sponsored by Gainsight PX The results of the latest research from Harvard Business Review Analytic Services leave…
Check It OutThe Tools You Need For Targeted, Durable Growth Leading SaaS companies are adopting product-led growth models to drive efficient, durable growth. Rather than obsessing over…
Check It OutThe healthcare industry is in the middle of a digital transformation. As more healthcare organizations move away from on-prem software to subscription models, companies are…
Check It OutReady to find your next leadership role in the growing field of Customer Success? Gainsight CEO Nick Mehta shares his career-plotting secrets. No metric is…
Check It OutImpactful Customer Success teams need integrations that are just as powerful. With Gainsight’s Zoom integration, teams have direct visibility into timeline updates and people records…
Check It OutGainsight’s Journey Orchestrator allows you to deliver superior customer experiences at scale by automatically guiding customers to their desired outcomes. Automatically send routine communications, NPS…
Check It OutGainsight helps you find opportunities from your existing customers and users to unlock new growth. With Gainsight, you achieve growth that withstands the peaks and…
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