Putting Digital Customer Education Into Practice

Are you ready to launch your first digital customer academy but don’t know where to start? From foundational planning to advanced strategies, this 6-step guide is packed with the tools, insights, and expert advice you need to launch your academy with total confidence.

Dive into our guide to learn:

• How to identify and hire the perfect leader for your program.
• The steps to set goals that align with the goals of your company and customers.
• Best practices for creating engaging courses that empower your customers.
• How to select the learning management system (LMS) that fits your requirements and tech stack.
• Effective marketing strategies to promote your academy, attract learners, and build a community.
• Ways to track key metrics to evaluate and adjust the impact of your program.