- Products
- Pricing
- Solutions
-
-
By Use Case
- Digital Customer SuccessScale effort and align teams using digital-led strategies.
- HealthcareDeliver proactive, preventative care that enables you to retain and grow your customer base.
- Start and Scale FastEssential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
- Scale and EfficiencyDeliver outcomes without adding headcount.
- RetentionPredict churn and address risk.
- ExpansionIdentify and align on expansion opportunities.
- Product AdoptionProactively guide users to value.
-
By Team
- Customer SuccessEmpower and enable your CSMs.
- ProductCreate elegant product experiences.
- Customer ExperienceIdentify trends across the customer journey.
- Revenue and SalesDrive a high performing renewals process.
- IT and AnalyticsConsolidate your Customer Data.
- ExecutivesAlign on customer health and opportunities.
- Community TeamsBuild a modern customer community.
-
-
- Customers
- Resources
- The Latest from GainsightWhat’s new? From blogs to webinars, to guides and more.
-
-
Gainsight Essentials
The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! What are you waiting for?
Check it Out- By TopicWe’ve got it all organized by Product, Customer Success, and Community.
-
-
Gainsight Pulse
Pulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.
Check it Out- Customer ResourcesFind the Gainsight community, certifications, and documentation.
-
-
Gainsight Customer Communities
Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.
Check it Out- Industry ResourcesFind a job, discover Pulse, and learn what’s happening industry-wide.
-
-
Industry Resources
- Customer Success Job Board
- Pulse Plus
- Pulse Conference
- Pulse Library
-
Gainsight Pulse
Pulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.
Check it Out- Essential GuidesIf it’s here, it’s essential knowledge on CS, PX, and community.
- Company
- Impact
- Login
- Schedule a Demo
- Essential GuidesIf it’s here, it’s essential knowledge on CS, PX, and community.
-
- Industry ResourcesFind a job, discover Pulse, and learn what’s happening industry-wide.
- Customer ResourcesFind the Gainsight community, certifications, and documentation.
- By TopicWe’ve got it all organized by Product, Customer Success, and Community.
-
- The Latest from GainsightWhat’s new? From blogs to webinars, to guides and more.
- Products
- Pricing
- Solutions
- Customers
-
Resources
- The Latest from Gainsight
- By Topic
- Customer Resources
- Industry Resources
-
Gainsight Essential Guides
- Quarterly Business Reviews (QBRs)
- Customer Success
- Voice of the Customer
- Customer Success Management
- Customer Journey and Lifecycle
- Professional Services Success
- High Touch Customer Success Management
- Company-wide Customer Success
- Recurring Revenue
- Channel Partner Success
- Product-Driven Customer Success
- Churn
- Budgeting for Customer Success
- Product Analytics
- Customer Experience
- Business Metrics
- Choosing a Customer Success Solution
- Product Management Metrics
- Company
- Impact
- Login
The State of Community in Customer Success 2024
How B2B Leaders Are Harnessing the Power of Community Engagement and Connection in 2024
Far beyond peer-to-peer support, communities play an integral role in uncovering customer advocacy, supporting product launches, and driving engagement across various points of the customer lifecycle.
In The State of Community 2024 report Gainsight and Benchmarkit dive into how community initiatives are becoming a superpower for customer success in B2B organizations. With new technologies and generative AI making community strategies more effective than ever, the value of fostering a thriving community is only growing.
Products
- Staircase AI by Gainsight
- Customer Success
- Product Experience
- Customer Communities
- Customer Education
Platform
Solutions
Industries and Teams
Resources
© 2024 Gainsight, The Customer Success Company. All rights reserved. // 350 Bay Street, Suite 100, San Francisco, CA 94133 // +1 (888) 623-8562
Terms and Conditions // Privacy // Do not sell my personal information // Security