Get Started With Staircase Today

Capture sentiment for every conversation across your business, as they happen, and understand customer engagement in real-time.

Measure multi-threaded engagement across customers and contacts to assess sentiment instantly and identify true churn risk
AI-powered automation automatically alerts you when contacts have gone dark or where there are strong advocates
Assess team efficiency across accounts with digestible executive dashboards that show unbiased insights into customer trends and needs

Increased customer visibility from 5% to 95%

2x monthly QBRs

25% of CSMs working time saved

AI-powered feedback on 100% of customers

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