Product Experience Software

Drive Growth Through Your Product From Acquisition Through Expansion

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Dashboard with analytics graphs showcasing product trends and user experience feedback ratings. Includes metrics for new users with percentage changes. A rocket icon is present, and a small image of a smiling person is at the top right.

Trusted by leading product teams worldwide

A person smiling at a laptop with data analytics displayed. Charts show percentage completions, engagement, and traffic statistics in an intuitive user interface design that enhances product experience. A dark background with graphical elements surrounds the data visuals.

Advanced Product Analytics

Data-driven roadmap prioritization to increase user engagement

Autonomous feature instrumentation to reveal the best opportunities for growth
Path and funnel analysis to shadow user behavior, identify friction points and mitigate adoption risk
Native integrations with CS and CRM to tie product investments to bookings, retention, expansion

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Native Omni-Channel Engagement

Scaling onboarding and driving product adoption

Easy editing for in-app engagements and onboarding checklists to scale time-to-value
Native email campaigns to accelerate user activation and increase release awareness
Advanced throttling and prioritization to avoid user fatigue and maximize engagement

A collage of interface screenshots from Gainsight PX showcases an onboarding checklist, a welcome message with a rocket icon, an email about product updates, and engagement analytics charts. A woman with long hair and a colorful overlay in the top left corner captures the essence of enhancing the user experience.

A woman in a striped shirt looks excited, surrounded by digital survey interfaces and analytics. With a satisfaction score of 82 and an average NPS score, the scene highlights customer feedback insights—essential for optimizing product experience through effective SEO strategies.

Closed-Loop Feedback

Broader user input and immediate action on feedback

In-app surveys with intelligent targeting to collect user feedback at scale
CES (Customer Effort Score) surveys to measure feature usability
CSAT and NPS surveys to focus advocacy programs and risk mitigation programs

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Up-to-the Second Data

Better decisions and rapid iteration

Data-freshness measured in seconds to avoid loss of productivity
Advanced segmentation to drive personalized engagement without degrading performance
Zero performance impact tracking billions of events per day

A person with curly hair wearing glasses and a blue hoodie is smiling while holding a laptop. Below is a digital interface displaying recent product experience activity, complete with options for "Audience Explorer" and a "Refresh" button.

A person looks surprised as devices seamlessly display product analytics dashboards in a circular flow. Experience the connectivity across laptops, tablets, and smartphones, each showcasing dynamic charts and graphs.

SaaS, Mobile, Desktop

Single view of your entire portfolio regardless of runtime

Support for multiple runtimes, including Native iOS, Android, ReactNative, and Windows-desktop
Deep product usage telemetry that drastically reduces Time-to-Resolution (TTR)
Native C# and Java SDKs for custom desktop apps

Don't Just Take Our Word for It

Best Practices for Effective Product Experiences

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