Skilljar

Leverage customer training and engagement data as a key determinant of customer health and product adoption.

Overview

Skilljar’s award-winning customer training platform empowers companies to successfully onboard, engage and certify their customers. The product is much more than a learning management system (LMS) – it’s purpose-built for customer and partner enablement, and designed to seamlessly integrate with the business systems used to track and measure revenue and customer activity.

Companies use Skilljar to serve their customers beautiful training experiences that look and feel like a natural extension of their brand. Features include a best-in-class student experience, payments engine, certifications, advanced analytics, and integrations with Salesforce and Marketo.

By integrating Skilljar’s customer training platform with Gainsight, businesses can:

  • Leverage customer training and engagement data as a key determinant of customer health and product adoption.
  • Access powerful insights about individual user and overall account education by incorporating Skilljar activity into Gainsight health scores.
  • Create playbooks around key learning behavior, and trigger Customer Success teams to think about training as an agent for product adoption.
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