News, Awards,
and More.

Read the latest on Gainsight in the news, across the industry, and beyond.

Media Contact: press@gainsight.com

Here at Gainsight, we’re all about delivering Success for All. Check out all the newsworthy ways we’re doing that for our company and our customers below.

Gainsight is making the headlines in customer success, product experience, and community. Check out our featured appearances in the news below.

We’re both proud and humbled by the recognition Gainsight has received over the years. Check out our accolades below.

Your NPS (net promoter score) and eNPS (employee net promoter score) are critical insights into the well-being of your company, and they are usually directly…

Award Accepted On Stage at Pulse 2018 – The Industry Conference for Customer Success [San Mateo, CA – June 28, 2018] –  Gainsight™, the Customer…

Award Accepted On Stage at Pulse 2018 – The Industry Conference for Customer Success [San Mateo, CA – June 28, 2018]  – Gainsight™, the Customer…

I think we can all agree that the world of buying and selling today looks drastically different than it did as little as 10 or…

Award Accepted On Stage at Pulse 2018 – The Industry Conference for Customer Success [San Mateo, CA – June 19, 2018] –  Gainsight™, the Customer…

Award Accepted On Stage at Pulse 2018 – The Industry Conference for Customer Success [San Mateo, CA – June 6, 2018] –  Gainsight™, the Customer…

Award Accepted On Stage at Pulse 2018 – The Industry Conference for Customer Success [San Mateo, CA – June 5, 2018] –  Gainsight™, the Customer…

Award Accepted On Stage at Pulse 2018 – The Industry Conference for Customer Success [San Mateo, CA – June 5, 2018] –  Gainsight™, the Customer…

Sponsors Five Executive Women in Customer Success for Membership to Athena Aspiring Director Program [San Francisco  – June 4, 2018]  – Gainsight™, the Customer Success…

Award Accepted On Stage at Pulse 2018 – The Industry Conference for Customer Success [San Mateo, CA – May 29, 2018] –  Gainsight™, the Customer…

Award Accepted On Stage at Pulse 2018 – The Industry Conference for Customer Success [San Mateo, CA – May 29, 2018] –  Gainsight™, the Customer…

Award Accepted On Stage at Pulse 2018 – The Industry Conference for Customer Success [San Mateo, CA – May 29, 2018] –  Gainsight™, the Customer…

Award Accepted On Stage at Pulse 2018 – The Industry Conference for Customer Success [San Mateo, CA – May 29, 2018] –  Gainsight™, the Customer…

Award Accepted On Stage at Pulse 2018 – The Industry Conference for Customer Success [San Mateo, CA – May 29, 2018] –  Gainsight™, the Customer…

Award Accepted On Stage at Pulse 2018 – The Industry Conference for Customer Success [San Mateo, CA – May 29, 2018] –  Gainsight™, the Customer…

Nick Mehta was recognized as one of the Top 25 Customer Success Influencers by Mindtouch Mindtouch evaluated thousands of members within the Customer Success community and…

Gainsight™ Named One of the Highest-Rated Private Cloud Computing Companies to Work For by Battery Ventures and Glassdoor. Gainsight™, the Customer Success company, was recognized as one…

List Showcases Private Cloud Companies with the Highest Levels of Employee Satisfaction  [San Francisco  – May 2, 2018]  – Gainsight™, the Customer Success company, was…

Press Here TV
Nick Mehta on NBC Bay Area press:here

The Gainsight CEO is one of Silicon Valley’s most dynamic and enthusiastic leaders.

For the second year in a row, G2 Crowd has recognized Gainsight as a Leader in their Grid Report for Customer Success. The Spring 2018…

Winners include Adobe, GE and WP Engine [San Mateo, CA – April 20, 2018] –  Gainsight™, the Customer Success company, announced at Pulse 2018 the…

Ensuring the customers achieve the goals they were aspiring for when engaging with your product or service is a surefire way to keep them happy.…

New Data Architecture, AI and Machine Learning Capabilities Help Companies Drive Customer Outcomes at Scale [San Mateo – April 11, 2018] — Gainsight™, the Customer…

Gainsight™, the Customer Success company, announced today at its annual Pulse conference the launch of the first-of-its-kind partner ecosystem for the Customer Success industry. The new ecosystem is…

Trusted Affiliates Join Forces to Create the Platform of Record for the Chief Customer Officer [San Mateo, CA – April 10, 2018] — Gainsight™, the…

Addition of Kirsten Helvey to Board of Directors Adds Practitioner Experience to the Customer Success Leader   [San Francisco – April 6, 2018] — Gainsight™,…

Open-source software is one of the most powerful tools modern developers have at their disposal. It allows individual developers to benefit from and build off…

Over 5000 Executives Expected to Attend Gainsight’s Sixth Annual Industry Conference [San Francisco – March 20, 2018] — Gainsight™, the Customer Success company, today announced…

Introduction of New Capabilities Enable Enterprise-Wide Collaboration on Customer Health [San Francisco – March 12, 2018] — Gainsight™, the Customer Success company, today announced it…

Media Post
Reducing Churn For Customer Success

organizations are realizing Customer Success importance in their own growth curve and have begun investing in Customer Success teams

Today’s interview is with Fred Shilmover, the CEO and co-founder of InsightSquared, a provider of sales intelligence solutions for high-growth technology companies. Fred joins me today…

Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores. Leaders include: Gainsight

A good example is Pulse – a user conference by Gainsight. Billed as “the ultimate customer success event,” Pulse allows attendees to network and learn and share…

This list of best-paying small companies from job-hunting site Comparably shows that good salaries can be had at smaller companies with less than 500 employees. Comparably dug…

Business 2 Community
B2B Brand Marketing as a Driver of Growth

Anthony Kennada is a B2C marketer trapped in a B2B body. He is CMO of Gainsight and has been with the company since inception. Anthony…

Deloitte’s 2017 North America Technology Fast 500, an annual ranking released this month of the fastest growing North American companies in the technology, media, telecommunications,…