News, Awards,
and More.
Read the latest on Gainsight in the news, across the industry, and beyond.
Here at Gainsight, we’re all about delivering Success for All. Check out all the newsworthy ways we’re doing that for our company and our customers below.
Gainsight is making the headlines in customer success, product experience, and community. Check out our featured appearances in the news below.
We’re both proud and humbled by the recognition Gainsight has received over the years. Check out our accolades below.
If you’re looking to improve your organization’s customer service, look no further than Pulse 19.
Sue Barsamian, Former Chief Sales and Marketing Officer for Hewlett Packard Enterprise Software Joins Gainsight’s Board of Directors [Redwood City, CA – February 19, 2019]…
Gainsight promotes social responsibility and community involvement through the Gainsight Gives program. The company participated in a number of philanthropic initiatives, but two examples were…
Gainsight Launches Gainsight PX, a Complete Product Experience Platform to Drive Subscription Growth
Today, Gainsight®, the leading provider of customer growth solutions, announced the launch of Gainsight PX, an easy, powerful, and complete Product Experience Platform. Built on the…
62 percent of executives report relying on their gut when making proposal or partnership decisions, but research confirms that the best decisions are made based…
Gainsight, a provider of customer growth solutions, today launched the Gainsight PX product experience platform. Built following Gainsight’s recent acquisition of Aptrinsic, Gainsight PX helps…
Imagine your ideal customer: She pays her bill on time each month, communicates concisely but courteously, and never requests customer support. On the surface, she might sound…
Gainsight Launches Gainsight PX, a Complete Product Experience Platform to Drive Subscription Growth
Today, Gainsight®, the leading provider of customer growth solutions, announced the launch of Gainsight PX, an easy, powerful, and complete Product Experience Platform. Built on the…
B2B Product Teams Can Leverage Deep Product Insights and Personalize In-App Engagements to Build Products Customers Love to Use [Redwood City, CA – February 4,…
Amid disruptive leaps in technology, leaders who will succeed in the near future, say experts, are the ones who stay focused on a decidedly low-fi…
Because customer acquisition is so costly for tech firms, they turn to customer success software like Gainsight — used by Eventbrite, PluralSight, Yext, Okta, and multiple other…
Nick Mehta, Gainsight’s chief executive officer, discusses Slack’s potential direct listing and the tech IPO landscape with Bloomberg’s Emily Chang on “Bloomberg Technology.”
Customer success is bigger than any one team, and it takes more than customer service managers to consistently make customers successful at scale, according to…
Gainsight-Commissioned Study Surveyed 160 Respondents at U.S. Enterprises About Their Customer Success Initiatives and Investments [Redwood City, CA – January 9, 2019] — As companies shift…
We asked business and community leaders throughout Silicon Valley what they thought 2018 would be remembered for, what to expect from 2019 and what they…
AI is automating some tasks, and there will be some job losses. But widespread AI adoption in 2019 won’t translate into large-scale replacement of human…
Shep Hyken sits down with Nick Mehta, CEO of Gainsight. They discuss why you should be proactive instead of reactive, how the subscription model is shaping…
APPEALIE hosts a SaaS Awards program with winning apps selected on the basis of customer feedback and data. Each competition consists of four categories –…
Most companies do something in or around this season to celebrate their teammates, say thanks for a year of hard work and spread holiday cheer…
Company Recognized in “Best Company Culture” Category, While CEO, Nick Mehta Named Among “Best CEOs” [Redwood City, CA – December 12, 2018] — Gainsight™, the…
Employees have spoken, and Satya Nadella, the American business executive from India who’s at the helm of Microsoft, is the best CEO in the U.S.,…
There’s no getting around the fact that successful people are readers. It’s because they know how important it is to learn from others, keep themselves sharp,…
Company culture can make or break your experience at work. Workplace atmosphere can mean the difference between an energized, productive work day and a stressed…
Consider the rise of customer success. Because 74 percent of consumers feel contacting customer service is a frustrating experience, few speak up until they’ve had a truly…
[Redwood City, CA – October 30, 2018] – Gainsight™, the Customer Success company, announced today that its Chief Operating Officer, Allison Pickens, was recognized as…
Gainsight, the Customer Success company, announced it has signed a definitive agreement to acquire Aptrinsic, a privately held company based in San Mateo, California and Tel Aviv,…
Customer Success and Product Teams are the ‘New Sales and Marketing’ in the Age of the Customer [San Francisco – October 22, 2018] – Gainsight™,…
For all the buzz surrounding customer experience, few CX leaders think their work is wowing customers. Although 81 percent of CX leaders surveyed by Gartner this past July believe…
Pulse Conferences Have Attracted Over 18 Thousand Attendees Signaling the Global Reach of Customer Success [San Francisco – October 9, 2018] Gainsight™, the Customer Success…
Allison Pickens Named Chief Operating Officer Demonstrating C-Suite Pathway for Customer Success Leaders [San Francisco – September 24, 2018] — Gainsight™, the Customer Success company,…
Gainsight ranked #50 in Forbes 2018 List of Top 100 Cloud Companies. Gainsight™, the Customer Success company, has been named to the Forbes 2018 Cloud 100, the definitive…
The Customer Success Leader Will Appear in the September issue of Forbes Magazine SAN FRANCISCO (September 13, 2018) – Gainsight™, the Customer Success company, has…
Nick Mehta, Gainsight CEO, Ranked 3rd on the Top 50 SaaS CEOs of 2018 List
Mehta Recognized for SaaS Leadership for the Second Consecutive Year [Redwood City, CA – August 22, 2018] – Gainsight™, the Customer Success company, announced today…