News, Awards,
and More.
Read the latest on Gainsight in the news, across the industry, and beyond.
Here at Gainsight, we’re all about delivering Success for All. Check out all the newsworthy ways we’re doing that for our company and our customers below.
Gainsight is making the headlines in customer success, product experience, and community. Check out our featured appearances in the news below.
We’re both proud and humbled by the recognition Gainsight has received over the years. Check out our accolades below.
Entrepreneurs start companies to solve problems. A founder identifies a pain point, develops an innovative solution, raises money, hires an engineering team, and pushes the…
Mehta Recognized for SaaS Leadership for the Third Consecutive Year [San Francisco, CA – August 6, 2019] – Gainsight™, the Customer Success company, announced today…
The modern technology landscape is experiencing an influx of software as a service (SaaS) apps, with no signs of slowing down. In fact, the average…
Every day new opportunities peek through into the business world. Many great scholars and tech geniuses continue to prove that as technology improves, so do…
This sounds like a no brainer, right? No product leaders in this day and age are not thinking about how their product investments impact the…
When you’ve already unlocked growth in the enterprise, the only thing to do is to keep going upmarket, right? Wrong. So when Travis Kaufman’s (VP…
You know those “How am I driving?” stickers you see on the backs of 18-wheelers? The ones that give you a phone number to call…
As a CCO at a startup, how do you assess the work that needs to be done to begin the CX transformation? In today’s episode,…
At an industry level, Forrester’s CX research finds “widespread stagnation“. Furthermore, CustomerThink’s study found just 25% of CX initiatives (funded and staffed) claim quantifiable business…
The Global Event Series Will Host Conferences in Atlanta, Boston, New York City, Seattle, and London [San Francisco – June 27, 2019] – Gainsight®, the…
Focusing on customer success is a good way to make sure your business thrives. While getting new customers also generates revenue, being aware of your…
On a typical day, how excited are you to go to work? Do you love your job enough to recommend the company to a friend? If…
To say customer success is having its moment in the sun would throw shade on just how much of a difference it makes for digital…
When it comes to product led growth, most of us are quick to think that there’s no need for human involvement—after all, the product leads the…
New Playbook Details Category Creation Strategy from HubSpot, Salesforce, Gainsight and Other Iconic Brands [San Francisco, CA – June 18, 2019] — Today, Gainsight®, the…
Gainsight Chief Executive Officer Nick Mehta discusses Salesforce.com Inc.’s $15 billion bet on Tableau Software Inc., Slack Technologies Inc. going public and the outlook for…
Customer success platform Gainsight recently released a Customer Data Platform module for its system. This followed Freshworks’ acquisition of Natero, another customer success platform that builds a unified…
Customer success vendor Gainsight has launched a Customer Data Platform of its own, part of a new Customer Cloud for subscription businesses. The new CDP…
Today, Gainsight launched the Customer Cloud —a first-of-its-kind solution for subscription businesses looking to adopt a customer-centric philosophy that enables them to retain customers while…
Gainsight at its Pulse user conference in San Francisco today launched the Customer Cloud for subscription businesses. The Gainsight Customer Cloud combines five of Gainsight’s…
New Products Announced at Pulse 2019 to Drive Customer Success Across the Enterprise [San Francisco, CA – May 23, 2019] — Today, Gainsight® launched the Customer…
Premium Offering Includes Industry Training and Certifications, Original Video Series, Exclusive Content and More [San Francisco, CA – May 22, 2019] — Gainsight®, the customer success…
[Redwood City, CA – May 16, 2019] — Gainsight, the customer success company, has been named one of Inc. magazine’s Best Workplaces for 2019. It is…
Today, Gainsight®, the customer success company, released The State of Customer Success Profession 2019 report, which presents data by LinkedIn, the world’s largest professional network. The report…
Have you heard of the Red Eye Coefficient? It’s the value that shows the relationship between the speed of a company’s growth and the number…
Gainsight’s Inaugural State of Customer Success Profession Report Now Available [Redwood City, CA – May 7, 2019] — Today, Gainsight®, the customer success company, released The…
In this episode, Heather speaks with Nick Mehta, CEO of Gainsight about his leadership style in the context of his company’s values, a time when…
Gainsight Ranks among Other Top Tech Companies, Workday, Zuora, Pagerduty [Redwood City, CA – April 19, 2019] – Gainsight, the customer success company, has been…
These five companies had the highest wellness rating in their size category, according to Quantum Workplace.
Find out which 130 companies in the region rise to the top in terms of having a happy and engaged workforce.
One of the things I like most when talking to people about their career journeys is understanding how the skills they’ve learned along the way…
High-performing teams are essential if you want to consistently produce products, services, and experiences that win more customers. A high-performing team is more than just a group…
More Than 6,000 Customer-Focused Professionals Coming Together to Learn How to Drive Better Outcomes and Product Experiences [Redwood City, CA – March 19, 2019] — Gainsight®,…
Company culture is a critical factor for acquiring and retaining top talent. Additionally, a good company culture can help your business succeed. In fact, companies…