On-Demand Events
A Treasure Trove of Customer Success Expertise
Gainsight Product Event
Join Gainsight’s CEO Nick Mehta, President & COO Chuck Ganapathi, and CRO Marilee Bear to hear how Gainsight is reimagining Customer Success with AI during our Product Event.
Adapting Education to Customer Behaviors: Bridging Customer Needs with Digital Solutions
Meet your customers where they are instead of making them come to you.
How To Build an Advocacy Recognition Program with Gainsight
Learn how customer advocacy experts from Gainsight, JAMF, and RingCentral are building advocacy programs.
Most companies have a customer health score…but is it actionable? Can you define what an “orange” customer is? Let’s simplify health scoring and boil it…
“I have perfect data”… said no one ever. Hear from Cameron Marijosius, SVP of Customer Success at GovOS, about how she creates an actionable and…
Gainsight launched it’s latest productivity features and machine learning. From building the foundation of Customer Success, to scaling your process with deeper analytics and automation,…
Learn how CS and CX teams can drive further growth through expansion and advocacy. Hear from guest speaker Forrester VP and Principal Analyst Amy Bills…
Do you have a 360 view of your customer? It can feel impossible to get ahead of customer retention and growth without one. But building…
Join Gainsight CEO Nick Mehta and Gartner VP Analyst Michael Maziarka, co-author of Gartner’s recently published Market Guide for Customer Success Platforms.
Your customer comes into contact with so many teams at your company. But if you’re not aligned, the experience is inconsistent, disjointed, and inefficient. Sound…
Driving success for your customers is a company-wide initiative, and creating alignment between your Product and Customer Success teams is essential in that effort. Each…
To ensure continued support and funding, it’s essential that your C-Level suite understands the impact that your Customer Success strategy is achieving. It’s imperative that…
With the power of growth comes great responsibility – to scale efficiently. As customer success organizations scale, it’s important to prioritize internal alignment and processes…
It’s been said that companies should spend more time falling in love with their customers’ problems, not their own product. Look around you – it’s…
PMs have a difficult job navigating the delicate balance of customer feedback, engineering resources, sales requests, and product innovation. In times like now when people…
Wednesday, April 22 | 2:00 p.m. GMT+1 (9:00 a.m. ET) In a career where face-to-face interactions are essential, we have recently found ourselves in a…
One of the most fundamental questions you need to understand about each customer—and your client base in general—is, “Are they actually using and engaging with…
Is there anything that causes more sleepless nights or gray hairs than planning a presentation before your Board of Directors? There’s so much riding on…
