Unlocking Peer-to-Peer Engagement

Peer-to-peer engagement lies at the heart of every vibrant customer community, fostering collaboration, knowledge sharing, and customer loyalty – but it can be tricky to build that engagement, quickly and scalably. Because let’s face it, no one wants to be the first person on the dance floor (or community forum, in this case!)

Join Veeam’s Madalina Cristil, Community Manager, and Safiya Mohamed, Community Analyst to hear how they garnered high organic traffic and achieved best-in-class P2P engagement rates, earning recognition from Gartner as a competitive industry differentiator.

In this session, you’ll learn:

• How to leverage advanced user engagement programs to drive scalable, consistent community engagement.
• How to build user groups and identify and engage your super users
• Content strategies needed to foster active participation