Reimagining Customer Training in 2024: Shifting from Manual to Digital

Customer Success leaders grapple with inefficient and cost-prohibitive manual training methods. These methods fail to meet the demands of your customers who are often pressed and want immediate and effective solutions.

Our society’s shift to digital is not just a trend, it’s here to stay and a necessary evolution if you want to stay competitive and efficient. As we approach the new year, it’s the perfect time to set powerful resolutions for transforming your customer education strategy.

Watch our webinar “New Year, New Strategies: Kickstarting Your 2024 Customer Education Plan”  which has been hosted by Steve Cornwell, founder and former CEO of Northpass, the leading LMS for Customer Education teams, and Lila Meyer, a renowned Customer Education expert and Director of Gainsight University.

In this webinar, you’ll learn:

• Why now is the time to take your customer education program digital
• Key steps to transition from manual, time-consuming training methods to efficient, digital LMS-based approaches.
• Insights on how we built Gainsight University from the ground up.
• A preview of our upcoming Customer Education boot camp series on how you can strategically plan and implement your journey to digital customer education.