Gainsight & Northpass: Pairing Customer Success With Customer Education

With customer expectations rising and the cost to serve increasing, it’s become harder for businesses to efficiently educate customers.

But not to worry – with Gainsight’s recent acquistion of Northpass, we’ve now paved the way for businesses to drive customer success and education across the entire customer journey, all from a single platform.

Watch our webinar to learn how to create engaging, and effective customer education programs that work harmoniously with your customer success function.

Join Gainsight CEO Nick Mehta and Northpass VP of Marketing Nikki Engel, alongside customer education and customer experience experts from Gainsight, and SPS Commerce as we discuss:

• Why Gainsight acquired Northpass, and what’s in store for the future of customer success
• How to embed customer education across different stages of the customer journey
• Best practices for getting started with customer education programs in days, not weeks