Empowering Teams with The Human-First AI Playbook
AI can be both exciting, and scary. Often, because we’re not yet sure what AI can do for us, and how to use it in a way that delivers more human value for customer facing teams. Join us for a webinar series that will explore Gainsight’s Human-First AI Playbook for customer teams, a comprehensive guide to integrating AI in a way that prioritizes human experience and interaction. Discover practical strategies to implement AI-driven solutions that empower your team to deliver exceptional service, resolve issues faster, and build a more efficient and effective workforce.
Webinar Schedule
Unpacking The Human-First AI Playbook
Join us for an insightful webinar where we explore what human-first AI means to employees and businesses and the playbook to implement human-first AI for your customer facing teams. You’ll hear how AI can give you time back for more human connections by eliminating blind spots, automating mundane tasks, enhancing team performance, and transforming customer service – ultimately enabling employees to be more strategic and innovative in their roles.
Featuring
Human First AI for Your Team
Discover how human-first AI can revolutionize your customer-facing teams by eliminating blind spots with AI-powered data analysis and customer summaries, automating repetitive and manual tasks to free up time for higher value activities, and empowering every team member to perform at their best with insightful AI tools. Join us to learn how these strategies can lead to improved decision-making, enhanced productivity, and prove out the value of customer success programs on retention, adoption, and expansion.
Key takeaways:
- Learn how automating mundane tasks can increase employee satisfaction and free up time for more meaningful, high-impact work.
- Understand how to leverage AI tools to optimize team dynamics, ensuring every employee performs at their best, ultimately leading to a more effective and cohesive workforce.
- Identify where AI can help eliminate customer blind spots with better data analysis and insights
Featuring
Human First AI for Your Customers
Join us to explore how AI-driven solutions can enhance customer self-service and satisfaction, rapidly upskill employees from novices to experts, and match customers with their peers, fostering stronger relationships and delivering exceptional experiences. Learn practical strategies to implement these solutions, driving faster issue resolution, reducing support costs, and creating more engaged customers.
Key takeaways:
- Learn how AI-powered training tools can rapidly upskill both employees and customer end-users, transforming novices into experts in a short time.
- Deliver more effective self-service programs, personalized to each customers needs through AI
- Create more ways for customers to network and share knowledge with like-minded peers
Featuring
Bringing it All Together: Putting Human-First AI into Practice
In our final entry, learn how human-first AI brings together your teams and your customers. You’ll hear from fellow customers putting Gainsight’s playbook into practice, learn what’s working and what’s not in AI for customer teams, and talk tactics on how AI can drive real, actionable improvements in your customer journey and overall experience.
