Technology
Enterprise
North America
Customer Success,

6sense Adds Visibility and Consistency to Its Customer Experience with Gainsight Essentials

When 6sense outgrew its old CS solution, they turned to Gainsight for a more robust offering. Gainsight Essentials provided the blueprint for 6sense to maximize its full features and offerings resulting in increased visibility, scalability, and consistency.

Being able to be given a framework to follow was really helpful.

Justin Chappell
VP of Customer Experience at 6sense