May
07
Shout out to the Product people of the world. Without them, none of the software solutions or apps we love would be here today. If you’re building and managing products, it can often feel like life is a nonstop rollercoaster and every time one box is checked, another five are...
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Apr
30
As a product manager, metrics affect every move you make. You need to know the right ones to get the job done—and to prove you did it right. Today's Product teams are under increasing pressure to deliver outstanding products and exceptional user experiences. Three new market dynamics have contributed to...
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Apr
29
We sat down with Melissa Perri, author of “Escaping the Build Trap: How Effective Product Management Creates Real Value,” to learn how we can be more mindful of the product experiences we’re building. Melissa Perri is on a mission to “help make product managers and their organizations awesome.” Product leader, author,...
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Apr
26
Which starship Enterprise captain is your favorite: Kirk or Picard? I embedded a poll here just for kicks; can't wait to see the results. (If your captain is losing, share this post with your Trekkie friends! And my apologies to Archer, Pike, and Riker fans.) Choose your captainJames T. KirkJean-Luc...
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Apr
23
We asked our Pulse 2019 speakers for the best advice they’ve ever received and we’re sharing it with you so you can take your product and career to the next level. As part of an ever-changing industry, it’s up to all of us to share what works, what doesn’t, and what...
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Apr
19
Planning your product roadmap? You should know these six key terms before putting pencil to paper. What is Product Planning? Product planning is the process of mapping out a product from idea to launch. It encompasses all of the steps and tasks that product managers take to make sure that...
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Apr
17
It turns out that where you got your MBA isn't a predictor of your success as a CEO. Actually, neither is your past performance! At least, that's if you use stock prices as a yardstick for success. You can read all about the lack of correlation in this fascinating data...
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Apr
17
Download our complete in-app engagement kit here. Helping customers is good. Pestering them is bad. How do you strike a balance when talking to them inside your product? In-app engagements can significantly boost user retention, but overuse them and they’ll hurt your product experience more than they help. In this...
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Apr
16
In January, as a result of a merger, I started to search for a customer success leadership position. Over the course of a few months, I met with many CS leaders and got to hear about their challenges and also learned many lessons about the search process. The easiest way...
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Apr
15
So this is crazy. Click here to read last year's Pulse recap blog and scroll down to the bottom. I'll wait! Welcome back! So we're weeks away from Pulse 2019, and guess where I'm drafting this blog post? That's right! The hospital. It turns out my yearly Pulse season calamity was another knee...
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