Jun
30
I originally came out as “not straight” in early high school, but the time I spent in heterosexual romantic relationships seemed to nullify my Queer identity to my peers. A resulting feeling that I wasn’t “Queer enough” to warrant coming out kept me from being more public about my sexuality...
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Jun
29
As providers of HealthIT and Digital Health services, your solutions provide workflows, data, and deep analytics to enable patients and clients to answer questions such as: Is my health getting better? Are my patients getting better? Am I providing the right care? Are we optimizing revenue for our practice? Are...
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Jun
29
After the incredible success of Pulse Everywhere, the virtual version of Gainsight’s annual Pulse conference, we were inundated with inquiries from companies across the industry. Everyone wanted to know how we organized such a monumental event in a short amount of time—online! One of the most interesting questions we received...
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Jun
24
“Reopening.” That word brings up so many feelings for people right now: excitement, hope, fear, doubt. Are we bouncing back in a “V shape?” Or is our opening going to lead to another closing in the dreaded form of a “W?” Regardless, business leaders right now must confront the realities...
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Jun
23
Hello! My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Fast forward 12 years, I landed my dream job as...
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Jun
18
Welcome to our Change the Game in 5 mins Series. If you’re in the healthcare industry, you may be particularly interested in my conversation today with athenahealth’s Laura Salonga and Ed Smith. At athenahealth, a leading provider of network-enabled software and services for medical groups and health systems nationwide, Laura...
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Jun
18
Welcome to our Change the Game in 5 minutes Series. Today, I’m delighted to introduce you to Will Rahim, Senior Vice President, Global Customer Success at Delphix, a global leader in digital transformation. When it comes to optimizing customer success through digital systems and processes, Will is a seasoned pro!...
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Jun
18
Welcome to our Change the Game in 5 minutes Series. Today I'm speaking with Janine Sneed, IBM's Chief Digital Officer, Vice President of Customer Success IBM Cloud and Cognitive Software. IBM has one of the largest product portfolios in the world, and I'm proud of how they’ve found a way...
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Jun
18
Welcome to our Change the Game in 5 minutes Series. Today, I’m chatting with Doug Hooton, Vice President of Customer Success at OneCause, a SaaS solution that helps nonprofit organizations engage donors and raise more money for their missions. There are many reasons why I want to talk with Doug,...
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Jun
17
Welcome to our Change the Game in 5 minutes Series. Today I’m chatting with Lorna Henri, a customer success trailblazer and Global Vice President of CS, TAM, and Support at Mapbox. I wanted to talk with Lorna about hiring rockstar CSM and TAMs who are personable enough to build relationships...
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