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By Use Case
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- Scale and EfficiencyDeliver outcomes without adding headcount.
- RetentionPredict churn and address risk.
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By Team
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Gainsight Essentials
The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! What are you waiting for?
Check it Out- By TopicWe’ve got it all organized by Product, Customer Success, and Community.
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Gainsight Pulse
Pulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.
Check it Out- Customer ResourcesFind the Gainsight community, certifications, and documentation.
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Gainsight Customer Communities
Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.
Check it Out- Industry ResourcesFind a job, discover Pulse, and learn what’s happening industry-wide.
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Industry Resources
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Gainsight Pulse
Pulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.
Check it Out- Essential GuidesIf it’s here, it’s essential knowledge on CS, PX, and community.
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- Essential GuidesIf it’s here, it’s essential knowledge on CS, PX, and community.
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- Industry ResourcesFind a job, discover Pulse, and learn what’s happening industry-wide.
- Customer ResourcesFind the Gainsight community, certifications, and documentation.
- By TopicWe’ve got it all organized by Product, Customer Success, and Community.
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- The Latest from GainsightWhat’s new? From blogs to webinars, to guides and more.
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Resources
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Gainsight Essential Guides
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CSM Transition
Transition a customer to a new CSM.
Overview
Transition a customer to a new CSM.
- Playbooks that drive towards introducing new CSM, creating a milestone to track dates of transition, and aligning on objectives/success criteria.
Included Assets
- Playbooks (1) – Transition a customer to a new CSM – includes introduction, milestones to track dates, and aligning on objectives
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