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Pulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.
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CS Team Management
Dashboard for the executive team to provide insights into team metrics
Overview
Dashboard for the executive team to provide insights into team metrics like CSM workload, Renewals, Risk CTA’s, NPS Scores, Customer Health, Activity, etc.
- Understand team performance, workload, activity, etc.
- Monitor customer health, sentiment, and stages from a single place
- Executive teams can monitor, track, and act on risks
Included Assets
- Dashboards (1) – Dashboard for the executive team to provide insights into team metrics like CSM workload, Renewals, Risk CTA’s, NPS Scores, Customer Health, Activity, etc.
- Reports (16) – Automated reports including CTAs, Renewals, Health Scores, NPS, and more.
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