Gainsight is a scalable Planhat alternative

Find out why CS Professionals choose Gainsight more than all other CSPs worldwide

With Gainsight

AI Designed to Work for You

AI-driven insights that provide actionable recommendations, helping you understand customer needs in real-time.

With Planhat

AI as an Afterthought

Lacks advanced AI capabilities, making it harder to scale CS and meet customer expectations.

With Gainsight

Scale and Security You Can Rely On

Built for scalability with enterprise-grade security, supporting large teams and complex needs seamlessly.

With Planhat

Latency and Lack of Enterprise Scale

May struggle with scaling and lacks the robust security features needed for large organizations.

With Gainsight

A Solution You Won't Outgrow

Designed to grow with your business, providing deep integrations and a vast ecosystem to meet evolving needs.

With Planhat

Limited Flexibility and Potential

Limited in flexibility and scalability, potentially leading to outgrowing the platform as your business expands.

Don't just take our word for it.

Our customers can't stop raving about the advantages of Gainsight.

All these promises were made with Planhat years ago and we spent all this money for a tool that we're not using because it's not accurate. It's complex. It's clunky.

– Head of Customer Success

There wasn't any one thing in Planhat that any of us saw that we couldn't do in Gainsight, but there were features in Gainsight that were clear did not exist in Planhat which would allow us to grow with the tool.

– Director of Revenue Operations

Maximize Your ROI: The Financial Impact of Customer Success

See how optimizing your Customer Success operations can drive exponential growth and efficiency.

You’ve invested in Customer Success, but are you getting the full return? Boost retention, scale effortlessly, and drive more revenue—without extra resources. Use our calculator to reveal the hidden value in your CS strategy and see how much more it could deliver.
Calculate Your ROI
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Why are teams switching to Gainsight?

Over 500 companies have made the switch to Gainsight.

Gainsight is fast to deploy.

“There’s no doubt that Gainsight is best in class for implementing customer success within any company.”
– VP of Customer Growth

Gainsight is easy to use.

“Gainsight has a very simple UI, the ease of process mapping, sales information processing, and to be able to know the health of an account is super intuitive and fluid to be shared across teams.”
– Head of Customer Success

Gainsight scales.

“Gainsight allows us to scale our Customer Success business unit to meet the growth trajectory of our industry. It is a power tool that creates unexpected insights into the needs of our customers. We are constantly uncovering new value from the solution.”
– Director of Customer Success