Revenue management analytics is crucial to understand the past and current performances of your company. Revenue management analytics can be derived from customer lifecycle value – which provides insight on company profitability, customer loyalty and customer satisfaction.
Gainsight is a customer satisfaction platform that aims to reduce churn rate by over 50% in order to improve your customer lifecycle value. Using Gainsight platform, you can:
- Generate and track MRR and ARR by period
- Drill down into analytics to identify new business opportunities
- Identify down-sell, debook and churn candidates
- Generate list of transactions for any period
- Calculate churn per period using customizable churn calculation methods
To learn how to generate revenue management analytics using Gainsight, schedule a demo today.