Building Stronger Communities: Key 2024 Insights

Did you know that 70% of B2B companies are going all-in on customer communities? That’s because online communities have become a powerhouse for driving growth, reducing sales cycles, and improving customer retention.

Join Gainsight’s Kenneth Refsgaard and Veeam Software’s Madalina Cristil as they unpack the key findings from our latest State of Community Report. Break down what your peers are saying and understand how they are building their community strategy – but more importantly, learn how to get in on the action!

Get ready to:

• Expand Your Community’s Impact: Your community can do it all, peer collaboration, self-service, product insights, to name a few. Take it from a simple tool to a driving force behind engagement and growth.
• Make cross-functional power moves: Stop working in silos. Communities aren’t just for Customer Success, they’re your secret weapon across Marketing, Product, and beyond.
• Prove ROI, get exec buy-in: We’re talking real metrics. Engagement, retention, the works. If you want budget, you need these numbers.

Don’t get left behind, whether you’re looking to strengthen your strategy or just starting out, this webinar is your roadmap to building a community that boosts engagement and delivers measurable business results.

Speakers :

Kenneth Refsgaard,
Global Lead, Community Strategy & Programs

Madalina Cristil,
Principal Community Manager, Product Strategy, Veeam Software