How To Turn Healthy Customer Into Proactive Advocates

Customer Advocacy has proven to be a powerful way to drive growth. But, if you’re starting your advocacy program from scratch, what should be your top priority? This guide from Gainsight and Champion lays out the proven steps to turn your customers into your most powerful growth engine. Whether you’re looking to boost retention, drive new revenue or scale your post-sales strategy, this guide gives you the best methods and tactics that result in a Customer Advocacy program that delivers.

Inside the eBook:

• How to nurture advocates from within your existing community of customers
• Key steps to build a high-impact Advocacy strategy that scales
• The crucial role of Customer Success in identifying and nurturing champions
• Real-world success stories from top brands using Gainsight and Champion