Eliminating Blind Spots: Using AI for Real-Time Insights and Churn Intervention

AI has promised us speed and efficiency. And when we can collect customer insights in real-time, via AI-powered sentiment analysis of live conversations, those promises become real. Join Gainsight to explore how AI can capture more signals at scale, and how to action these signals for better outcomes.

From when to engage, what signals to prioritize, and how to measure success we’ll cover what you actually want to know, including how to:

• Reduce churn ~20% with real-time insights alone
• Go from 5% to 100% visibility into customer interactions without added manual data entry or logging
• Make quick changes to data collection that will maximize your early warning signs of churn