Learn how Dun & Bradstreet used Gainsight PX to Identify and Overcome Customer Friction and Accelerate License Utilization
Watch our exciting upcoming customer spotlight to hear two exciting ways Dun & Bradstreet leveraged PX to deliver a better customer experience. Hear how the team used deep analytics to identify customer friction points, take action through in-app engagements, and achieved a 90% success rate overcoming user friction. Then, learn how Dun & Bradstreet used a combination of in-app engagements and PX-triggered email campaigns to encourage seat utilisation in product, driving 366 new registrations.