Customer Success Platforms – Start Simple, Win Big

We all want to create successful programs that are repeatable, measurable, and effective, and customer success is no exception.

Choosing a CS platform is only half the battle. There are steps companies should follow to be successful. In this joint webinar with Pavilion, we walk through some of those processes that show proven results.

Watch on-demand to hear:

• How to take a less-is-more approach
• Which solutions & workflows are must-haves for any CS team
• How to measure the efficacy of your program
• The role change management plays with the introduction of new software/evolving strategies