Gainsight’s Guide to Building a World-Class Customer Success Operations Organization

Moving into post-pandemic times, the evidence of the benefit of CS automation, specifically CS ops processes, is evident.

This guide outlines the value of CS ops and provides a roadmap to building a winning CS Ops team.

Download this eBook to learn:

• The historic cases that defined the evolution of CS ops
• Why the ROI of CS ops is on par with sales and marketing ops
• How to build the right CS Ops team for any size company