Net Retention Masterclass Webinar Series
Net Dollar Retention (NDR) is a leading SaaS metric that is strongly correlated to SaaS valuations, rewarding companies with expansion-oriented contracts. High-performing Customer Success teams are increasing NDR by generating leads for sales and helping drive expansion growth. Join us for this 4-part webinar series as we break down the techniques and tactics your customer-centric team can use to improve NDR.
What You’ll Learn
Best Practices
Learn proven methodologies for accelerating your customers’ time to value and product adoption in their first 30, 60, and 90 days post-launch.
Customer Success 2.0
The best defense is a good offense. Discover how Customer Success teams are sourcing opportunities to expand customer value, rather than focusing exclusively on eliminating churn.
Exclusive Content
Get access to Net Dollar Retention metrics and anecdotes from mature organizations doubling down on growth and expansion.
Webinar Schedule
Achieving 125%+ NDR: Turning Red Accounts Into Expansion Accounts
Learn about the basics of Net Dollar Retention—including how to measure your NDR and why it is a critical metric for SaaS companies.
Chris Bohle | Kelly Dehart
Director, Solution Design & Strategy | SVP Sales & Account Management, Gainsight
Watch Now
NDR Fundamentals & Cross-Functional Value Selling
Mar. 16. 2021
Learn about the basics of Net Dollar Retention—including how to measure your NDR and why it is a critical metric for SaaS companies.
Boost NDR with Closed-Loop Customer Experience Programs
May 4, 2021
Driving improvements to NDR through CX can get tricky – learn how Gainsight leverages different elements of CX Center to drive retention.
Higher NDR with Increased Product Adoption & Rapid Time to Value
Tuesday, Apr. 20 at 10am PT / 1pm ET
Learn about the intersection of NDR, product adoption, and consumption analytics and how to optimize cross-functionally.
