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Check it OutPulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.
Check it OutCreate a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.
Check it OutPulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.
Check it OutReal-time, Al-powered customer engagement insights across all conversations.
Drive retention and expansion with the industry’s leading Customer Success platform.
Give your customers a single hub for anytime, anywhere self-service.
Improve user adoption with in-app engagements and meaningful product analytics.
See How Gainsight’s AI can turn data into company-wide customer success.
Leverage Gainsight’s AI resource library to go from novice to guru.
Introducing Staircase AI by Gainsight: real-time, AI-powered customer insights and conversational signals.
At Gainsight, we’re committed to infusing every aspect of our products with Human-First AI. Our cutting-edge AI technology transforms how you deliver customer success, empowering you to concentrate on what truly matters while orchestrating intelligent, tailored interactions with your customers on a scale like never before.
Gainsight’s industry-leading AI propels organizations to new heights in growth and customer success. Our approach integrates advanced AI with human insight to deliver unparalleled results.
“We wanted to consolidate our tools to be in one place—we didn’t want to have six different tools across the customer success function.”
“With Gainsight, our team is so much more efficient…We can operate faster, not only as a Customer Education team, but alongside our other teams—Sales, Customer Success, Customer Support, even Marketing.”
“We adopted Gainsight CS to manage the entire onboarding process, manage risk, and get more sophisticated about the health of our dealerships.”
“Gainsight PX was revolutionary for us. As a SaaS tool, NPS is very important for us. But prior to adding PX, we were getting maybe 150 NPS responses a quarter.”
“Gainsight helped us take a different approach to onboarding. We can now observe customers through a lens that tells us what they are trying to accomplish with our products.”
“I can finally engineer for CS and not just rely on soft skills about how we should handle customers.”
“We’re working to build customer journeys with digital touch points so that our CSMs can devote more time to our ‘white glove’ customers.”
Proven Leaders In Customer Success & Community Building
Leaders in Building Product Experiences and Driving Adoption
Challenging the conventional workplace and leading a movement
It’s the industry’s largest CS conference. Don’t miss it.
From career advice, to best-practices, to the history of CS, you’ll learn it here.
Actually, we wrote a few. Find them here and start your CS journey.
You’ve never seen a company have as much fun as we do.
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